Privacy Policy

1. Information We Collect

We collect information to provide and improve our services:

• Account Information: Name, email, phone number, and shipping address
• Verification Data: Device IMEI and serial numbers for Trust Lens verification
• Device Information: IMEI, serial numbers, photos, and condition details
• Payment Information: Credit card details (processed securely by our payment provider)
• Usage Data: How you interact with our platform, including browsing history

2. How We Use Your Information

We use collected information to:

• Operate and improve the VeriBuy platform
• Verify seller identity and device authenticity
• Process transactions and payments
• Communicate about orders, listings, and account activity
• Prevent fraud and enforce our Terms of Service
• Send marketing communications (with your consent)

3. Information Sharing

We share your information only in limited circumstances:

• With Other Users: Buyers and sellers see necessary information to complete transactions
• Service Providers: Payment processors, IMEI verification services, and cloud storage providers
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure with regular backups

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at privacy@veribuy.com

6. Cookies

We use only strictly necessary cookies required for authentication. No analytics, tracking, or personalisation cookies are used.

• accessToken — stores your session credentials so you remain logged in. Expires after 15 minutes. HttpOnly, SameSite=Strict.
• refreshToken — used to silently renew your session without requiring you to log in again. Expires after 7 days. HttpOnly, SameSite=Strict.

Because these cookies are strictly necessary for the service to function, they do not require your consent under applicable cookie regulations (PECR / ePrivacy Directive). You can delete them at any time via your browser settings, which will log you out.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance and fraud prevention.

8. Children's Privacy

VeriBuy is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

10. Contact Us

For privacy-related questions or concerns, contact us at privacy@veribuy.com